Sample and Equipment Shipment

📦 General Information

All shipping arrangements to and from TARLA are the responsibility of the user. This includes all associated costs and tracking of the shipment.

  • Items should arrive at TARLA no more than one week before the scheduled experiment.
  • Each package must be clearly labeled with:
    • TARLA contact person (beamline scientist or technical staff)
    • Beamline name
    • Project number (as listed in the User Portal)

📮 TARLA Shipping & Receiving Contact

Contact Person: [To be designated]Email: [To be provided, e.g. useroffice@tarla-fel.org]Phone: +90 (312) 484 43 84
Address for courier shipments:

Turkish Accelerator and Radiation Laboratory (TARLA) 

<Beamline Scientist Name>, <Beamline Name>, Project <XXXXXX> 

Gölbaşı Campus, Ankara University 

06830 Gölbaşı / Ankara, Türkiye 

Phone: +90 (312) 484 43 84

To ensure safe and timely delivery, please follow the instructions on packaging, labeling, and communication provided below.

🧪 Shipping Hazardous Materials

If your shipment includes hazardous materials, you must:

  • Comply with ADR (by road) or IATA (by air) regulations.
  • Include two printed copies of the Material Safety Data Sheet (MSDS/SDS) in the shipment.
  • Clearly label hazardous items with appropriate warning signs in line with Turkish and international safety regulations.
  • Inform TARLA HSE (Health, Safety & Environment) team in advance if any special storage or handling is required.

🚫 Only the minimum quantity required for the experiment should be shipped.

🌍 International Shipments

Users are responsible for customs clearance and for any charges arising from international shipments.

To minimize delays:

  • Attach 3 copies of the Commercial Invoice with detailed item descriptions (e.g., “Non-hazardous geological samples for research only”).
  • State the quantity, value, and purpose (research use only).
  • Keep shipment values realistic (suggested: ~$1 per sample, min. $20 total).
  • Mark containers and packages as returnable where appropriate.

For shipments coming from the EU or other regions, include certificates such as:

  • Certificate of Origin (if applicable, for tax exemption)

Notify TARLA Shipping & Receiving team at least one week in advance of the package arrival with:

  • Carrier name
  • Tracking number
  • Invoice copy
  • Any documents required for customs clearance

📥 Upon Arrival at TARLA

TARLA Shipping & Receiving will notify the responsible beamline staff when your package has arrived.

  • All non-hazardous packages will be delivered to the beamline.
  • Hazardous materials will be stored in the designated chemical storage room until needed, unless otherwise coordinated with the HSE office.

❗Note: TARLA does not accept cash-on-delivery (C.O.D.) shipments.

📤 Return Shipments

Users are also responsible for return shipment costs. To help streamline return logistics:

  • Pre-arranged round-trip shipments are encouraged.
  • Include return labels and documents in the original shipment if possible.
  • Alternatively, complete a Return Shipment Request Form and email it to the TARLA Shipping team.

Return processing may take time based on customs, destination, and shipping method.

❓ Questions?

For questions or coordination, contact the TARLA logistics team:

📧 [useroffice@tarla-fel.org]
📞 +90 (312) 484 43 84

We recommend initiating your shipping planning at least 2 weeks before your beamtime to ensure smooth delivery and customs clearance.

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